When planning your home inspection, you might want to carefully consider not just the inspector you are hiring (and other details, like viewing a sample report from the inspector) but also the type of operation the inspector is running or the company they work for. Are they a solo inspector/business operator, or do they work with a company? Which is better? You get so much more with an inspection company than with a solo home inspector. Take a look:
Reliability: Home Inspections are time-sensitive with tight deadlines. With a home inspection company, your inspection schedule will not be impacted if there is an issue with scheduling or if your inspector has an illness. With a solo inspector, there is no one to fill in or to accommodate problems in scheduling, or last-minute changes to the schedule.
Availability: Solo inspectors' calendars fill up quickly. They have to manage all their business affairs and the actual home inspections, which means that they are spread thin. Home inspection companies have systems and admin support to take care of the day-to-day, so they can have inspectors out there inspecting all the time- and those inspectors’ role is solely to take care of the clients’ home inspections.
Call answering and scheduling: Companies have people answering their phones. They usually have extended hours available so you can speak with live support staff to get your questions answered and find out about availability, especially in the evening when you’re off from work for the day. Companies’ support staff will also get back to you in a timely manner and make sure your appointment gets scheduled.
Automation: Automation is good for getting your needs met and questions answered. Most companies have robust systems for scheduling online, texting, web business presence, reviews from previous clients, and much more. Solo inspectors don't have time to write posts, maintain their business profiles, and ensure their agreements and templates are up to date.
Personalized attention: A solo inspector definitely will have your individual personal needs in their mind, but they also have to manage other things like incoming calls from prospective future clients and organizing their business. If you work with a home inspection company, the company admin takes care of all the other details, so you can work directly with your inspector. Working with a company will not prevent you from getting personalized attention from your inspector.
So hire a professional home inspection company for your home! Request an inspection today!